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Troubleshooting

Torch Diving or Rising During a Cut

Issue: Torch dives too low or raises too high during cut


1. Air Pressure to Hypertherm Low

  • Verify air pressure to the plasma unit is stable between 110 – 130 PSI.

  • Check filters — clogged filters will choke air supply.


2. Preset Volts Too Low

  • For 45–125 amps, preset volts should be at least 120.

  • For fine cut, volts should be no more than 84.

  • If it shows 30 volts, the RS485 hub may not be connected to the PC.


3. Check Consumables

  • Tip (nozzle) amp rating must match your selected amperage.

    • Example: Don’t use a 65A tip while cutting at 45A.

  • For 105A, Powermax systems require a different swirl ring, shield, and nozzle than 85/65/45A setups.


4. Hypertherm Amperage Setting Must Match

  • The front panel amperage setting must match the cartridge installed.


5. Amperage Display Only

  • Hypertherm front display must show Amps only.

  • If BAR/air pressure is displayed, the unit is in manual mode — this breaks THC feedback.


6. Correct SheetCam Tool

  • Always select the correct tool preset in SheetCam.

  • SheetCam overrides THC values — do not manually adjust THC in CommandCNC.


7. Material Settings

  • Material type, amperage, and nozzle must all match the selected SheetCam tool.

  • ⚠️ If you change speed in SheetCam, you must also update voltage accordingly.


8. Procedure: Checking Actual Tip Volts vs. Preset

This procedure helps verify whether the preset voltage in your tool matches the actual cutting voltage.

  1. Load a simple part in SheetCam/CommandCNC (a straight line or small square).

  2. Disable THC:

    • In CommandCNC, turn THC to Manual/Off so it will not auto-adjust.

  3. Start the cut and let it run at steady state (not during pierce or slowdown).

  4. Observe Tip Volts on the screen:

    • The actual tip voltage should be close to the preset value from your SheetCam tool.

    • Example: If preset is 124V, you should see actual volts in the 122–126V range.

  5. Compare & Adjust:

    • If actual is consistently higher/lower, update the SheetCam tool voltage to match the measured steady-state tip volts.

    • ⚠️ Always make this change in SheetCam, not in CommandCNC.

  6. Re-enable THC and run the program again.